The City of Indian Wells Emergency Operations Center (EOC) is a centralized location for decision making about our jurisdiction’s emergency response. The EOC is where our emergency response actions can be managed and resource allocations and responses can be tracked and coordinated with the field, operational area, and Office of Emergency Services (OES) region.

The City of Indian Wells EOC is staffed by City employees who are organized around the five Standardized Emergency Management System (SEMS) functions. EOC staff are asked to refer to our Standardized Operating Procedures (SOP) manual for position descriptions and checklists. 

The City EOC is activated when field response agencies need support, a citywide perspective is needed, or multiple departments with a role to play in response and recovery need to coordinate. The EOC may be partially or fully staffed to meet the demands of the situation and various liaisons may be invited into the EOC including representatives from the Sheriff and Fire Departments, American Red Cross, utility providers, etc.

Communications and coordination will occur between the Incident Commander(s) and the EOC. Indian Wells EOC staff will also communicate and coordinate with the Riverside County Operational Area EOC and other EOCs within Riverside County. EOC staff facilitate decisions for overall local government level emergency response activities will use multi-agency or inter-agency coordination. If mutual aid is required, the City of Indian Wells will request it through the Riverside County Operational Area EOC.

For more information, please contact (760) 346-2489.

Resources

Emergency Operations Plan (EOP) – Currently Under Review
CalOES
RivCo Emergency Management Department